1. Introduction

At Skill-Up Training, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your personal data when you access our website (www.skill-up.training) and use our services.

2. Data We Collect

We collect various types of personal data to provide and improve our services, including:

• Identification information: Name, email address, phone number, postal address.
• Account information: Username, password, training history.
• Payment information: Credit card details or other payment methods for course purchases.
• Usage data: Information on how you use our website, including pages visited, browsing duration, and interactions with the content.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide our services: To manage your account, enroll you in courses, issue certificates, and offer customer support.
• To improve our platform: To analyze website usage and improve user experience.
• Marketing and communications: To send you information about new courses, updates, or promotional offers (with your consent).
• Legal compliance: To comply with legal obligations, including audits and financial reporting.

4. Sharing Your Data

We are committed to not selling your personal data to third parties. However, we may share your information in the following cases:

• Third-party service providers: To facilitate payment processing, website hosting, or email delivery.
• Legal compliance: If required by law, court order, or to protect the rights, safety, or property of Skill-Up Training, our users, or the public.
• Mergers and acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, including:

• Remembering your login preferences.
• Tracking and analyzing website usage to improve our services.
• Offering personalized content and advertisements based on your interests.

You can manage your cookie preferences through your browser settings.

6. Security of Your Data

We take reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include the use of encryption technologies, restricted access to personal data, and ongoing staff training on data protection.

7. Your Rights

In accordance with applicable data protection laws, you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Rectification: You may ask us to correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
• Objection: You may object to the use of your data for marketing purposes.

To exercise any of these rights, please contact us at info@skill-up.training.

8. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by applicable laws. When your information is no longer needed, we securely delete or anonymize it.

9. Changes to the Privacy Policy

Skill-Up Training reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and, where possible, you will be notified by email or through a notice on our website. We recommend reviewing this policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, you can contact us at: info@skill-up.training